Job description
Walk In Drive : Thursday 30 May 24
Venue : 4th Floor,Novel Techpark, Near Kudlu Gate , Bangalore
Time : 9.30 am to 12.00 pm
Contact Person : Nikita
Job Description:
• Manage Incoming mails and outbound calls to resolve queries to perfection.
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
Role: Non Tech Support – Non Voice
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Non Voice
4th Floor,Novel Techpark, Near Kudlu Gate , Bangalore 30 May , 9.30 AM – 12.00 PM
