Job description
We are conducting a Direct Walk-In Customer Service & Inbound || 26th May Sunday at our Noida Office.
Refrence: Suraj Shukla_ Menition on resume
Wassup us once you reach 8655799183
Job Title – Direct Walk-In -Customer Service & Inbound
Job Location – Noida
Walk-in Venue – Candor Tech Space, Tower 6, UG Floor, Sector 135 Noida.
Walk-in Day & Time – 26th May 2024 ,12:00 PM – 4:00 PM IST
Skills – International Voice, customer service, Voice Customer Services, Good communication skills, Flexible to work night shifts
Shift Timings – Night Shift
Note: Candidate should stay in 35kms not more than that. (Kindly don't apply if you stay beyond 35 km of office area)
Role Overview We are looking for customer service specialists to manage customer queries and conversations through one of the fastest-growing marketing service platforms in the MarTech space.It will be your job to quickly figure out what customers need and answer questions to help them complete purchases.as well as learn more about products and services on behalf of the brands you work with.If you enjoy working in a competitive, rewarding, fast-paced environment where you will be well compensated for providing high quality customer service, then this role is for you!
Share Cv @ suraj.shukla@telusinternational.com Graduate Freshers can apply .
Roles and Responsibilities
Respond to customers needs via calls on behalf of brands
Help customers by resolving their issues with high quality conversations
Exceed expectations on conversation quality, timeliness of responses and overall customer experience
Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests
Build out customer knowledge bases to speed up and improve future replies
Facilitate post purchase support for brands
Desired Candidate Profile
Freshers can apply .
Fully conversational written English proficiency
Should be comfortable with night shifts.
Strong communication skills
Strong command of grammar and syntax
Adaptable to on the spot updates
Strong research skills (finding information on websites quickly)
Reliable internet connection
Competitive and enjoys a fast-paced /customer service environment
Enjoys a flexible working schedule
Perks and Benefits
1. Annual Package would be in the range of 2.6 to 3.60 LPA.
2. Cab Facilities.
3. Medicare Facility(Free online consultation with Doc).
4. Variables based on performance.
For more information, please WhatsApp your CV @8655799183 Or Mail – suraj.shukla@telusinternational.com
Role: Voice / Blended – Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Candor Tech Space, Tower 6, UG Floor, Sector 135 Noida. Nearest metro station sector 142 26 May , 11.00 AM – 4.00 PM
