Job

TELUS International Direct Walk in Customer service- International Voice process on 26 May Recruitment 2024

Job description

We are conducting a Direct Walk-In Customer Service & Inbound || 26th May Sunday at our Noida Office.

Refrence: Suraj Shukla_ Menition on resume

Wassup us once you reach 8655799183

Job Title – Direct Walk-In -Customer Service & Inbound

Job Location – Noida

Walk-in Venue – Candor Tech Space, Tower 6, UG Floor, Sector 135 Noida.

Walk-in Day & Time – 26th May 2024 ,12:00 PM – 4:00 PM IST

Skills – International Voice, customer service, Voice Customer Services, Good communication skills, Flexible to work night shifts

Shift Timings – Night Shift

Note: Candidate should stay in 35kms not more than that. (Kindly don't apply if you stay beyond 35 km of office area)

Role Overview We are looking for customer service specialists to manage customer queries and conversations through one of the fastest-growing marketing service platforms in the MarTech space.It will be your job to quickly figure out what customers need and answer questions to help them complete purchases.as well as learn more about products and services on behalf of the brands you work with.If you enjoy working in a competitive, rewarding, fast-paced environment where you will be well compensated for providing high quality customer service, then this role is for you!

Share Cv @ suraj.shukla@telusinternational.com Graduate Freshers can apply .

Roles and Responsibilities

Respond to customers needs via calls on behalf of brands

Help customers by resolving their issues with high quality conversations

Exceed expectations on conversation quality, timeliness of responses and overall customer experience

Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests

Build out customer knowledge bases to speed up and improve future replies

Facilitate post purchase support for brands

Desired Candidate Profile

Freshers can apply .

Fully conversational written English proficiency

Should be comfortable with night shifts.

Strong communication skills

Strong command of grammar and syntax

Adaptable to on the spot updates

Strong research skills (finding information on websites quickly)

Reliable internet connection

Competitive and enjoys a fast-paced /customer service environment

Enjoys a flexible working schedule

Perks and Benefits

1. Annual Package would be in the range of 2.6 to 3.60 LPA.

2. Cab Facilities.

3. Medicare Facility(Free online consultation with Doc).

4. Variables based on performance.

For more information, please WhatsApp your CV @8655799183 Or Mail – suraj.shukla@telusinternational.com

Role: Voice / Blended – Other

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Candor Tech Space, Tower 6, UG Floor, Sector 135 Noida. Nearest metro station sector 142 26 May , 11.00 AM – 4.00 PM