Direct Walk-In Opportunity for International Voice at Pune on 25th August 2024
Note: Candidates with relevant experience in “International Voice” can directly attend the interview. Please go through the norms below before you attend.
Job Role: Process Associate
Process: International Voice
Job Location: Mumbai, Maharashtra.
Walk in Drive Date: Sunday, 25th August 2024.
Walk in Drive Location: Tata Consultancy Services Ltd, S3 Tikona Building,
Sahyadri Park, Plot No. 2 & 3, Phase 3, Rajiv Gandhi Infotech
Park, Maan, Hinjewadi, Pune- 411057
Timing: 09:00 AM – 12:00 PM
Candidate to Carry: Original Photo ID Proof (PAN / Aadhar), All education /employment documents, Updated CV.
Job Requirement:
- Graduate with minimum 12 months experience and HSC with minimum 18 months experience and maximum 10 years of experience. BE/BTech with 1-3 years voice experience preferably from contact center industry.
- Excellent Communication skills and flexible to work in shifts
- Must have all educational and work experience documents
- Mode of salary credit should have been from bank for all the previous employments( No cash in hand).
PFB the norms to be followed during the Interview process.
- We will not hold responsible for any loss of original certificates viz, (X / XII / Graduation, PG, any other certificates etc.). It is the sole responsibility of the candidates.
- Candidates must wait in the lounge.
- Water dispensers are available.
- Rest rooms are located near the wash area of cafeteria.
=====================================================================================
Mega Walk-in II TCS Mumbai Hiring for Webchat / Messaging Role
INTERVIEW DETAILS:
Interview date: 24th August 2024, SaturdayInterview time: 10:00 AM to 12:30 PM.Venue: Plant no 12, Gate no 4. TCS Wellspring, Godrej & Boyce Industry Estate, Vikhroli West, Mumbai, Maharashtra 400079
Eligibility Criteria:
Minimum 15 years of regular, full-time education ( 10 + 2 + 3 )Non-Technical Graduation in any stream
Skill & Responsibilities:
Excellent communication skills (Written / Verbal)Willingness to work in 24 / 7 support including night, early morning shifts
Comfortable to work from office
Should have exposure to International customer base
Need to address customer queries over live chat / messaging
The purpose of this job role is to handle chat / messaging conversations by providing end to end support on topics related to Telco (Customer service, Technical support, Sales etc).
By doing this, the individual need to maintain its KPIs / KRAs on customer experience & efficiencies
