Greetings from Infosys BPM Ltd.,
We are hiring for Customer Support Voice Process for Pune. Please walk-in for the interview on the 7th Aug 2024 in Pune.
Note: Please carry a copy of this email to the venue.
Interview details:
Interview Date: 7th Aug 2024
Interview Time: 10 AM to 1:30 PM IST
Address of the Interview Venue:
Infosys Limited, Plot No. 1, Pune, Phase 1, Building-1,Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Taluka Mulish Pune, Maharashtra 411057
Please find below Job Description for your reference:
Infosys BPM Ltd. is hiring for (Customer Support – Voice)
Job Location: Pune
Qualification: Customer Support- Full time Graduates
Experience: 0-4 Years
Job Description
Job Description: Process Executive (as per experience)
Location: Pune
Employment Type: Full-Time.
Key Responsibilities:
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customers time
Good time management, ensuring all contacts with customers add value
Must adhere and non-negotiables:
Excellent in communication
Need to work on US shift timings.
Need to complete specific and dedicated training programs set by the client.
24*7 , flexible shifts
100% WFO , no hybrid
Preferred Qualifications: Any Graduate
– Additional certifications in customer service/upskilling
Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Documents to Carry:
Carry a printout your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
