Job Description :
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact Mega WALK-IN Drive for Freshers for Non-Voice -Content moderation Roles (English & Hindi/Urdu) on 17th September 2024 || Hyderabad
Date: 17-September-2024
Time: 11:30 AM – 1:30 PM
Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Languages known: Hindi + English / Urdu + English
Location: Hyderabad
Shifts: Flexible with any shift
Responsibilities :
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
Qualifications we seek in you
Minimum qualifications
Graduate (Any Discipline except law)
Only Freshers are eligible (Candidate should be able to Read/speak/comprehend either Hindi and English language / Urdu and English language)
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Analytical skills with customer centric approach
You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
3 copies of updated resume
3 Passport size photographs
Original Aadhar card
2 copies of Aadhar card
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training .
