Job description
Greetings from HCL!!
Great Opportunity to start your career with HCL.
Eligibility Criteria
Experience: Fresher & experienced both can apply. (Must have excellent English communication)
Qualification: Any Undergraduate / Graduate (Note: Regular students pursuing graduations will not be entertained.)
Shifts – 24*7 (rotational shifts) / US shift
Process– Voice Customer Support
Working days Any 5 days in a week
Job Location Noida
Job Description:
i. Complaint Management.
ii. Solving Customer queries.
iii. Using process knowledge in replying to customers.
iv. Maintaining quality standards.
v. Effectively meeting the SLA parameters as set
vi. Ensuring data security – proprietary data of customers
vii. Meeting SLAs & maintaining Quality Standards
Other Information
* There is no cab restrictions for female candidates.
* Cab zones for freshers/exp male candidates – within 20km only.We are not hiring any of the male candidate beyond 20km boundary.
*BA.LLB or Law background candidates are not eligible for this role.
Perks & Benefits
- 5 days working
- Both side cabs
Mode of Interview- Walk-in
Timing 11:30pm 4:00pm
Carry 1 Resume, 1 ID & Vaccination Certificate
A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59)
Concern Person – Aman Chhabra (mention the recruiter's name on top of the resume)
Note:
- Candidate needs to carry hardcopy of Resume, ID Proof & Smartphone.
- DO NOT carry any Charger, Pen-drive & Laptop or any storage device.
Feel free to refer your friends or colleagues for the openings.
About US:
HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
Role: Voice / Blended – Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
A-8-9, Maharaja Agrasen Marg, Block A, Noida sector 60, (Nearby Metro sector 59) 28 May – 29 May , 11.30 AM – 4.00 PM
