Genpact Mega Walk-In drive for Customer service: Voice roles (English) on 8th August 2024 || Hyderabad || Result awaited candidates can also apply
Date: 8-August-2024
Time: 11:00 AM – 3:00 PM
Venue: Venue details will be disclosed soon
Walkin Venue: Guntur
Work Location: Hyderabad
Experience: 0-3 year (Result awaited candidates can also appear for interview)
Shifts: Flexible with any shift
Language Known: English
Responsibilities
Respond to customer queries and customers concern
Provide support for data collection to enable Recovery of the account for end user.
Maintain a deep understanding of client process and policies
Reproduce customer issues and escalate product bugs
Provide excellent customer service to our customers
You should be responsible to exhibit capacity for critical thinking and analysis.
Qualifications we seek in you
Minimum qualifications
Graduate (Any Discipline except Law)
Freshers are eligible (Result awaited candidates/ 2024 pass-outs are eligible)
Candidates upto 3 year experience in voice process are eligible
Preferred qualifications
Effective probing skills and analyzing /understanding skills
Excellent proficiency with written English and with neutral English accent
You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
3 copies of updates resume
3 Passport size photographs
Original Aadhar card
2 copies of Aadhar card
