Job description
Hope you are doing well.
We are urgently hiring for Process Associate
Eligibility: Graduate
Experience: 1-5 Years
Venue:
Cross Country Infotech Pvt Ltd.
4th Floor, 401 & 402 NextGen Avenue, Sr. No. 103 Bahiratwadi,
Senapati Bapat Rd, near ICC Trade Tower, Pune, 411016
Nearest Landmark :- Vijaya Sales Lane / above SBI Bank
Date: 25th May 2024 (Saturday)
Time: 10:00 AM to 1:30 PM (80 Slots Available)
Required Skills:-
1. Excellent Written and Verbal English communication skills
2. Typing speed of 25 wpm and 95%Accuracy
3. Basic knowledge of excel
4.Relevant Experience ( If experienced)
Candidate Profile: Rotational Weekly Offs & Rotational Night Shifts
Principal Duties and Responsibilities:-
1. To perform Data Entry Operations accurately & on time.
2. Document all transactions completed in a day & provide daily reports to the lead.
3. Make significant contribution towards collecting metrics on processes
4. Maintain positive and cooperative working relationships with all.
5. Collaborate with the team to achieve common goals.
6. Communicate with internal and external customers to resolve issues, questions and concerns swiftly
7. Rotational Weekly Off
Knowledge, Skills and Abilities Required:-
1. Should have basic knowledge of computers.
2. Should have excellent typing skills.
3. Should have good spoken & written communication skills.
4. Should have working knowledge of Word, Excel & Outlook.
5. Should have good analytical & observation skills.
6. Should be good in documentation & in collecting transaction metrics.
7. Should show attention to details & be a consistent performer.8. Should be ready to make career in BPO/BPS Industry
Selection process :-
HR Screening
Typing Test
1st round Interview
Final round
(Cooling period is 6 months, please ignore if you have already attended the interview in last Six months)Role & responsibilities
Role: Back Office Operations
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Back Office
Cross Country Infotech Pvt Ltd. 4th Floor, 401 & 402 NextGen Avenue, Sr. No. 103 Bahiratwadi, Senapati Bapat Rd, near ICC Trade Tower, Pune, 411016 Nearest Landmark :- Vijaya Sales Lane / above SBI Bank 25 May , 10.00 AM – 1.30 PM
