(Bangalore) Infosys BPM – Walkin On 13th Sept – Register Now To Apply

Job description :-
EXCLUSIVE WALK-IN DRIVE FOR L2 service desk/ tech support at Bangalore Location on 13th Sep 2024 ,

Greeting from Infosys BPM Ltd.,

You are kindly invited for the Infosys BPM:: Walk-In Drive on 13th Sep 2024 at BANGALORE.

Note : Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume ***Please use below link to apply and register your application.

Interview Information:

Interview Date: 13th Sep 2024
Interview Time: 09:30 Am till 12:30 Pm

Interview Venue – BANGALORE::

Bangalore JP Nagar Venue:

Infosys BPM Limited.,

Landmark: Near Sindhoor Convention Centre .

Note – No Candidate parking facility available at JP Nagar recruitment center location.

Documents to Carry:

Please carry 2 set of updated CV(Hard Copy).
Please carry Face Mask**.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Job description :

Job Location: Bangalore
Qualification: Any graduation (BE/B.Tech preferred)
Shifts: 24*7 Shift
Experience: 3+ Years
Role: Systems Engineer – IT Service Management .

Kindly note:

Notice period max 10 days not lesser than that, if we get Immediate or 10 days it will be well and good.
Education must 10+12+any BE/B.TECH Degree/ master’s degree (optional) total should be 15+ years education.
If it is non engineering graduate work experience should be 2+ years must.

Job Description :

Answer calls professionally and provide technical knowledge/expertise to support technical help related queries and trouble shooting.
Experience in a L2 service desk/ tech support process providing remote support for Laptops / Desktops
Knowledge of relevant applications and tools specific to Service Desk.
Knowledge and hands on experience of installation and troubleshooting of Microsoft office Applications and software installations
Experience Wireless connectivity, email and printing related requests
Should have good knowledge in Active Directory, Antivirus, Imaging, Patch Management solutions.
Experience on resolving Issues for Internet related applications such as email clients and web browsers and Office Suites such as Microsoft O365.
Experience on configuring Mobile devices such as IOS, Android devices
Should be having good understanding on ITIL framework (IT reporting metrics/MIS) and create different reports as per the framework.
Should be flexible to work in different shift timings and coordinate with different teams across geographies.