Job description :-
Job description :
Join us as a Customer Support executive with Strong Email Skills required.
Must Haves:
Minimum 1years of Experience in International BPO or BFSI Sector is a Must.
Excellent Email Etiquette (Drafting strong Emails).
Excellent Written & Spoken English Skills.
Graduation is a Must.
5 Days work and 2 rotational week off
Willing to work on Night Shifts.
Should be within the Boundary limits for cab facility.
Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.
Job Title: Customer Support Executive
Job Summary / Overview:
We are seeking a dedicated Email Process executive to join our team.
As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication.
Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.
Technical Competence:
Proficiency in Email Management Tools and Computer Literacy.
Typing speed of at least 35 words per minute (wpm) with high accuracy.
Quick Navigation Ability, Web Savvy-Ability to toggle between screens/tools.
Core Competencies:
Strong verbal and written communication skills.
Ability to collaborate with cross-functional teams.
Ability to empathize with customers’ concerns and ensure their satisfaction.
Problem – Solving Ability.
Permanent Work Location:
Shriram Gateway Park – 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063. (Landmark : Opposite Perungalathur Railway Station)
Interview Location:
Ambit IT Park (Ambattur) (Candidates in and around of 20KM radius to Perungalathur can come for direct walkin)
Special Note
***The initial four-week training will take place at Ambit IT Park in Ambattur with cab service, post which transfered to permanent work location perungalathur***
Interested candidates can share your profiles to Venkatesh HR – 7358524087
Mention HR Venkatesh @ top of the resume while coming for walkin.
Please call the above numbers before you Walk-In. Aadhar number required to gain entry inside the building.
Time and Venue :
29 October – 4th November , 9.30 AM – 1.00 PM
Address: Teleperformance Global, AMBIT IT PARK 4th and 5th 32 A and B, Ambattur Industrial Estate Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Contact – Venkatesh ( 7358524087 )
