Job description :
Job description Greeting from IGT Solutions We are hiring for Blended Process and looking for immediate Joiners Interested candidates can directly walk-in to our office.
Job Responsibility:
Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management
Knowledge, Skills and Other Abilities:
Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem solving skills.
Educational & Essential Experience:
Bachelor’s Degree or Undergraduate dropouts
6 Months BPO or travel experience
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Voice &Chat/Email)
Interview Rounds:
HR Round
Versant Test Round
Operations Round
Compensation Salary up to 30,000 CTC and take home 25944/-
Interview Time : 9-30 am to 4-30 pm Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
REFERENCE
SHREYA CAREN
7975073261
