Job description :
Greetings !!
Great Chance for all the job Seekers from Pune (or near by) location to be a part of a Ienergizer , a leading company in BPO sector dedicated to providing exceptional service and innovative solutions to our clients.
We are looking for a motivated and customer – focused individual to join our team as a customer Service Executive.
Key Responsibilities :-
Handle inbound customer calls.
Address customer queries and complaints promptly and professionally.
Provide accurate information about products and services.
Maintain a positive, empathetic and professional attitude towards customer.
Follow up with customers to ensure their issues and resolve in the given TAT.
Identify and escalate priority issues to the appropriate channels.
Participate in training sessions to improve knowledge and service skills.
Requirements :-
Proven 1 Year experience in a customer service role.
Excellent communication skills in English.
Strong Problem solving abilities and attention to detail.
High school diploma or equivalent: a bachelor’s degree is a plus.
24*7/ 6 days working Voice campaign.
No Transport
Languages required :- English , Hindi, Marathi
Salary upto – 25k CTC
Walkin Interviews :- 18-September-24 to 30-September-24
Ienergizer IT Services Pvt. Ltd., Weikfield IT Citi Infopark, B – Block, Upper Ground Floor, Behind Novotel Hotel, Sakore Nagar, Viman Nagar,
Contact HR :-
Pranali:– 7875666280
Pravat HR, 7620803669 HR.
