Job description :-
Role & responsibilities :
Handle customer issues via phone/Chat for a technology product
Troubleshoot technical issues pertaining to products in WiFi surveillance cameras
Provide active updates to the customer until the issue has been resolved
Triage issues to Level-2 and Customer Care team in other global locations
Accurately document cases in-line with process requirements
Preferred candidate profile :
1+ experiences into Voice / Non Voice Process.
Willing to work in rotational night shifts
Perks and benefits :
Food coupons
Cab Facility
Insurance
Rotational Week offs
Time and Venue :
2nd September – 11th September , 11.00 AM – 7.00 PM
iopex Technologies, Ground Floor, Ambit IT Park, Ambattur Industrial Estate, Chennai
Contact – Shriram ( 9353493758 ).
