Job description :-
Job description Dear All, Greeting from IGT Solutions :
We are hiring for Voice process and looking for immediate Joiners Interested candidates can directly walk-in to our office.
Profile Summary IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service
Primary Job Responsibility : • Understands the various computer screens and how to utilize them effectively • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance • Adheres to all company and specific Contact Centre policies and procedures • Completes any work as assigned by Management
Education and Essential Experience : • 6 months BPO or Travel experience • Graduate / Undergraduate • Excellent Written and spoken communication, • Computer Skills ability/experience using computer applications • Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts) • Open to work in a voice environment
Interview Rounds:
HR Round
Versant Test Round / VNA Round
Operations Round
Key Enablers : • Strong process orientation • High energy, High Integrity & Work Ethics • Strong interpersonal skills & ability to communicate effectively • Strong problem solving skills.
Compensation Salary up to 30 CTC Interview Time : 9-30 am to 4-30 pm ,
Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045
Contact Information: Shreya Caren ,
WhatsApp Number: 7975073261
Mail Id: ( Shreya.jathanna@igtsolutions.com ).
