Greeting from NTT DATA, We are happy to take your profile for a wonderful career with NTT DATA.
Job Title: AR Caller (Customer Care Collections Senior Representative)Experience: Freshers & Experienced AR Callers
Shift: US Process (Night Shift)Salary: As per market standard
Work Location: Chennai – DLFMode of Work: Work From Office
Note:- ***2024 Graduates are only eligible if you have all semester result copy and Provisional certificate from University***
Mode of Interview: Walk-in Interview
Walk-in Date: 21st August 2024.Walk-in Time: 11.00AM – 01.30PM
Position’s General Duties and Tasks
In these roles you will be responsible for:
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Requirements for this role include:
Ability to work regularly scheduled shifts from Monday-Friday (06.00PM to 04.00AM) or (8:00PM to 6:00AM).University degree or equivalent that required 3+ years of formal studies of the English language or high school diploma.
Good knowledge in using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
Time and Venue
21st August , 11.00 AM – 1.30 PMNTT DATA Services – DLF Cybercity, 5th block, 4th floor, Ramapuram, Chennai.
Contact – Vignesh M