Mention in your resume first page – Reporting person HR Lakshman Position: Customer Support Executive
Open Position: 50 Nos.
Customer support Executives – 30 Nos
Sr. Customer Service Associates – 20 Nos
Location: Hyderabad (Head office, Nanakramguda, Financial District)
Interview Date and Time:
12th, 13th & 14th Aug – Monday to Wednesday – 10.00 AM to 4.00 PM
Interview venue:
KFin Technologies Limited
Selenium, Plot No. 31 & 32,
Tower B, Serilingampally,
Nanakramguda,
Financial District,
Hyderabad, Telangana 500032
Job Description
1. Answer incoming calls OR respond to customer emails
2. Management and resolve customer complaints
3. Identify and escalate issues to supervisors
4. Provide product and service information to customers
5. Research required information using available resources
6. Research, identify and resolve customer complaints using applicable software
7. Document all call information according to standard operating procedures
8. Recognize, document, and alert the management team of trends in customer calls
9. Follow up customer calls where necessary
Job Specification
1.Candidate must have good command/proficiency in both English and Hindi
2. Minimum Graduation is required
3. Candidate can be Fresher/Experienced.
4. 0-2 Years of experience is required.
5.Proficient with MS Office (Excel, Word, PowerPoint)
Share your resume to lakshmanan.muniyandi@kfintech.com
Time and Venue
12th August – 14th August , 10.00 AM – 4.00 PM
KFin Technologies Limited Selenium, Plot No. 31 & 32, Tower B, Serilingampally, Nanakramguda, Financial District, Hyderabad, Telangana 500032
Contact – Lakshman
