Job Description enclosed below
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.
Resolving moderately routine questions following pre-established guidelines Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.
Required Skills:
Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST.
University degree or equivalent that required 3+ years of formal studies of the English language.
0-1 year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
6+ months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions.
All you require is:
– Graduation Degree in any discipline
– Eagerness to learn and grow working along with fun-loving colleagues
– Fluent in spoken and written English, you will be communicating with folks from the land of Hollywood!
– Flair for speech, finesse, time management not too much to ask for! Since you live your life on these rules!
Working Hours:
Ability to work regularly scheduled shifts from Monday – Friday 5:30pm to 3:30 am IST.
Time and Venue
19th July , 10.30 AM – 2.00 PM
NTT DATA Services DLF Block 5, 4th Floor, Shivaji Garden, Ramapuram, Chennai.
Contact – Ganga Gayathri Venkatasamy
Interested candidates can share their resume to Ganga.Venkatasamy@nttdata.com
