Time and Venue
17th July , 9.30 AM – 3.30 PM
Walk In address: Alorica India, 12th Block, 10th floor, Eco Space, Bellandur, Bangalore
Contact – HR Nimitha ( 8884511173 )
Customer Service International Non- Voice Process
Provide customer support and resolve customer queries on call.
Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
Candidates should be flexible to work in 24*7 environments (US Shift).
Key Qualifications & Skills Required
The candidate should have excellent command over English.
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Should be a quick learner and self-motivated.
Graduation is mandatory.
Core Competencies
Pleasant, professional, and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have a positive attitude.
Strong analytical & Interpersonal skills.
