Walk In Drive For fresher Process executive at Cognizant
Experience: 3-8 Years
Academics: Any Graduate
Experience: 3-8 Years in Collection Voice BPO (Collections Experience)
Responsibilities:
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments over call
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Skills
Proven experience as a Collection Specialist
Knowledge of billing procedures and collection techniques (e.g. skip tracing)
Familiarity with laws related to debt collection (e.g. FDCPA) – Good to have
Working knowledge of MS Office and databases
Patience and ability to manage stress
Excellent communication skills (written and oral)
Skilled in negotiation
Problem-solving skills
Experience in preparing SOPs and exposure to tools such as Visio
Ready to work in night shift”
Time and Venue
22nd June , 9.30 AM – 3.00 PM
Cognizant Technology Solutions India Pvt.Ltd , Cognizant TCO Facility, SDB- 2, Ground floor left wing, Nehru Nagar, Thoraipakkam, Chennai, Tamil Nadu 600097
Contact – Sonia
