Job description
Greetings from Infosys BPM Ltd.,
We are hiring for Customer Support Voice Process for Pune; please walk-in for the interview on the 30th and 31st of May 24 in Gurgaon.
Note: Please carry a copy of this email to the venue.
Interview details:
Interview Date: 30th and 31st May 2024
Interview Time: 10 AM to 1:30 PM IST
Address of the Interview Venue:
Infosys Limited, Building no: 6, 7th floor tower B, DLF Cyber city Gurgaon-122002
Please find below Job Description for your reference:
Infosys BPM Ltd. is hiring for (Customer Support – Voice, Pune)
Role: Customer Support – Voice
Designation: Senior Process executive
Shift : 24/7
Location: Pune (Work from office)
Experience : 1 – 2 Years
Note: Work location for this job role is at Pune, Maharashtra.
Job Description
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customers time
Good time management, ensuring all contacts with customers add value
Work from Office
Documents to Carry:
Carry a printout your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys BPM
Talent Acquisition | INFY HR
Role: Customer Success – Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success
Infosys Ltd, Building no6 7th floor tower B, DLF Cyber city Gurgaon-122002 30 May – 31st May , 10.00 AM – 1.00 PM
