Job description
Role & responsibilities
Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
Diagnoses and resolves basic queries related to order, replacement, refunds etc.
Provides solutions and resolves customer queries.
Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
Preferred candidate profile
Minimum 1 year of chat support experience required
Excellent English language skills.
Flexibility and ability to improvise and adapt to new situations
Graduate/Post Graduates can apply.
Excellent communication skills
Should be comfortable with night shifts
Rotational shifts & Rotational week offs
Perks and benefits
Salary upto 4 LPA
Both Side Cabs are available.
Medicare Facilities.
Venue: Telus International, UG Floor, Tower 6, Candor Tech Space, Noida Sector 135, Uttar Pradesh-201304.
Date: 20th May to 24th May, 2024
Timings: 12 to 4 PM.
Documents Required: Any one Identity Proof and a hard copy of your resume.
Role: Other
Industry Type: IT Services & Consulting
Department: Other
Employment Type: Full Time, Permanent
Role Category: Other
Telus International, UG Floor, Tower 6, Candor Tech Space, Noida Sector 135, Uttar Pradesh-201304 20th May – 24 May , 12.00 PM – 4.00 PM