Job description
We are conducting a walk-in drive tomorrow in office. Please come between 2 to 5PM (link: https://maps.app.goo.gl/NLs5NS1djtCBFX7JA)
A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos
Job Description
2 to 7 years of mandatory experience in handling Inbound/Outbound calls in an International Voice process.
Excellent verbal and written communication, analytical and interfacing skills.
Detail-oriented, high accuracy with numbers, good experience in MS office.
Willingness to work in US shifts.
Extremely service oriented with a willingness to learn new things.
Must have experience in international calling & handling escalations.
Ability to organize, prioritize & manage work tasks and follow up on time.
Independent thinker who is highly motivated and possesses an intrinsic passion for quality.
Qualification
Any Graduate / Postgraduate with experience in international voice.
The following candidates need not apply
Candidates who have worked with 3 or more companies and possess only 2 years of experience.
Candidate with non-Voice experience.
Freshers.
Candidates who have applied in the last 3 months
Role: Account / Relationship Management – Voice / Blended
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
ADP Boulevard, Survey No. 88/AA and 88/E, Nanakramguda Village, Serilingampally Mandal, Ranga Reddy District, Hyderabad, Telangana – 500008 (View on map) 29 May – 30 May , 2.00 PM – 5.00 PM
