Walkin For Service Desk Voice Process on 3rd & 4th June 24 at Pune
Time and Venue
3rd June – 4th June , 10.00 AM – 1.00 PM
Infosys Limited, Plot No. 1, Pune, Phase 1, Building-1,Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Taluka Mulish Pune, Maharashtra 411057
Contact – Dilip Singh
Greetings from Infosys BPM Ltd.,
We are hiring for Service Desk Voice Process for Pune. Please walk-in for the interview on the 3rd and 4th June- 2024 in Pune.
Note: Please carry a copy of this email to the venue.
Interview details:
Interview Date: 3rd and 4th June- 2024
Interview Time: 10 AM to 1:30 PM IST
Address of the Interview Venue:
Infosys Limited,
Plot No. 1, Pune, Phase 1, Building-1,Hinjewadi Rajiv Gandhi Infotech Park, Building B1, ground floor, Hinjewadi, Taluka Mulish Pune, Maharashtra 411057
Please find below Job Description for your reference:
Infosys BPM Ltd. is hiring for (Service Desk – Voice)
Job Location : Pune
Qualification : Service Desk – Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science
Experience : 1 – 2 Years
Job Description
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft office tools.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customers time
Good time management, ensuring all contacts with customers add value
Work from Office
Must Have:
Excellent communication skills
Ready to work in 24*7 shifts, work from office in Pune
Full time education of 15 years
Knowledge/Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory is required
Documents to Carry:
Carry a printout your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance
If interested, please share your resume with below details to thilberttadorine.p@infosys.com OR pc.sriram@infosys.com
Thanks & Regards,
Talent Acquisition Team
Infosys BPM Ltd
