0 – 5 years
1-3.25 Lacs P.A.
Gurgaon/ Gurugram,Haryana( Sohna Road )
Time and Venue
28 December – 29 December , 11.00 AM – 4.30 PM
7th Floor, Tower A, Spaze iTech Park, Sohna – Gurgaon Rd, Block S, Sector 49, Gurugram, Haryana 122018
Contact – Sangeeta ( 9267999158 )
Job description
Role & responsibilities
Respond to customer queries and customers concerns
Provide support for data collection to enable Recovery of the account for the end user.
Maintain a deep understanding of client processes and policies
Reproduce customer issues and advance product bugs
Provide excellent customer service to our customers
You should be responsible for exhibiting the capacity for critical thinking and analysis.
Responsible to showcase a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Preferred candidate profile
Previous experience in a customer service role chat/email/voice
Effective probing skills and analyzing / understanding skills
Analytical skills with a customer-centric approach
Excellent proficiency in written English and with a neutral English accent
You should be able to work on a flexible schedule (including weekend shifts)
Interested candidates kindly share your updated resume on sangeetasahoo@gomechanic.in for further details.
Role: Telesales
Industry Type: Automobile
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
